Mediation is an objective and independent study that brings together the parties to negotiate, understand each other and thus produce their own solutions.It is an optional dispute resolution method that is carried out as a public service with the participation of a third party.

Mediation is a dispute resolution method applied in Europe and America for nearly 40 years. It is a process in which people who have been subject to a dispute or who have a dispute are resolved by mutual negotiation with a mediator.